m-FINANCE has been selected by The Silicon Review as “30 Best Tech Companies in Asia 2019” recently. Dick Tam, CEO of m-FINANACE was interviewed by the siliconreview team. The full transcript from the interview is below:
A Leading Provider of Trading Solutions: m-FINANCE Limited, a Hong Kong Based Firm, Commits To Cater To the Needs of the Financial Markets of Southeast Asia
Founded in 2002, m-FINANCE operates as a B2B financial technology company and is the leading and most experienced Forex / Bullion / CFD Trading Solutions Provider in Asia. It offers a wide range of top-notch products and services including mF4 Online Trading Platform, MT4 White Label Solutions, MT4/MT5 Bridge and Plugins, Brokerage CRM System, ECN System, Automated Trading Solutions, STP Solutions, and Social Trading Apps. m-FINANCE enjoys a good reputation in the industry among its clients spread over Mainland China, Hong Kong, Taiwan and Thailand. m-FINANCE is headquartered in Hong Kong to capture opportunities in the fast-growing financial market of Southeast Asia.
In conversation with the CEO, Dick Tam
Q. What were the challenges that you had to go through in your initial years?
Building a business requires a tremendous amount of work during the startup phase. But building a loyal and stable team presents the toughest of challenges for all businesses, especially in the Financial Technology domain. That’s why I believe people are the most important asset of our company and I committed myself to build a team that shared my vision. Long hours and the up-and-down roller coaster rides are much more enjoyable when the entire team is willing to push hard to achieve a common goal.
Q. Between ever-changing market needs, many IT leaders don’t know what they really have—even when they think they do. How do you manage to stay relevant to the consumer interests and needs?
Speaking of the ever-changing financial market and IT industry, perhaps most clients don’t know what is best for them. We encourage innovation and keep creating and developing new services that follow the latest market trend in the global perspective. We also adopt the fastest development life cycle in this fast paced environment to make sure clients have a chance to really try and see the services. Uniqueness and comprehensiveness of our solution are also one of the keys to attract clients’ eyeballs.
Q. What do you think is the next big thing in technology?
We believe the next big thing in technology is the use of Big Data and block chain technology in every aspect of the digital world. Things and behaviors may become more predictive and more transparent.
Q. A tech company needs to be very agile with product and service innovation in order to withstand the competition. What is your approach towards innovation?
For innovation, we don’t have to completely reinvent something, but just make it better and more usable. We offer products and services that are powerful, all-rounded and used by various financial institutions. Some of them are mentioned below.
| • | mF4 Trading Platform: The mF4 trading platform is a sophisticated trading system designed for forex/bullion/CFD OTC trading. The system includes four modules: Trader/AE Terminal, Dealer Terminal, Back Office, and Price Engine. |
| • | MT4 White Label Solution: m-FINANCE offers one-stop MT4 White Label Solution to help brokers start their own business promptly, allowing them to have their own branded trading platform at affordable prices. |
| • | CRM System: The sophisticated cloud-based CRM System is developed exclusively for facilitating forex brokerage companies to manage all the Introducing Brokers (IBs) and clients efficiently. It has a full-fledged affiliate system with multi-tier rebate capabilities which allow brokers to grow their brokerage business rapidly. |
| • | ECN System: m-FINANCE’s ECN system is an automated system that matches buy and sell order from different market participants. It connects individual traders, major brokerages and tier-1 liquidity providers in the centralized order book so that they can trade directly among themselves without having to go through a middleman. There is no dealing desk and no conflict of interest between traders and brokers in an ECN environment. |
| • | Trade TV App: Trade TV is an all-in-one app which integrates live streaming, interactive trading, and social interaction. |
| • | Liquidity Solutions: The Straight-Through-Processing (STP) solution and Financial Information Exchange (FIX) complied m-FINANCE trading platform provide brokers with fully automatic hedging services to freely switch between A-Book and B-Book modes and send customers’ orders directly to international Liquidity Providers. |
| • | Automated Trading Solutions: m-FINANCE has partnered with Tradency to provide the automated trading solutions of Mirror Trader and RoboX to it stop tier brokers and other institutional clients. |
Q. If you have to list five factors that have contributed to the success of your organization, what would they be and why?
| • | Innovative business idea: You have to pay attention to the latest trends and to build from what you’re already seeing out there, creating an improved service or product. The right people: The long-term success of a business requires that you assemble the right talent to build the business. The right people matched with the same vision will greatly improve the chances of success. |
| • | Sales: Sales not only proves you have something viable, but it also injects revenue into your business, allowing you to grow. |
| • | Strategic focus: A company has to focus the organization’s resources on the greatest opportunities, which shift with each new day. |
| • | Customer relations: Customers are where the money comes from, so in many ways this is the most important success factor. By keeping in touch with customers and asking these questions often, you’ll do a better job of developing customer loyalty and keeping competitors away. |
Q. What do you feel are the reasons behind your company’s reputation?
Our apt customer relations and service, know-how and experience in the domain is what I would say are the reasons behind our company’s reputation.
Q. Do you have any new products getting ready to be launched?
We are planning on some block chain and A.I. initiatives but not yet ready at the moment.
The Man Who Made It Happen
Dick Tam, CEO
Dick, who serves as the Chief Executive Officer of the m-FINANCE Group, is a seasoned executive with over 20 years of experience in business development and sales management in the information technology and financial information sectors. He addresses both short-term performance and long-term sustainability of a company through the cultivation of performance culture and the establishment of effective communication channels and practices.
We specialize in creating tailor-made solutions to provide customized and reliable products and services to our clients and partners. We emphasize and encourage to never stop creating new services and keep searching, keep exploring and keep trying.
Source：The Silicon Review